If you're looking for a Delighted alternative that preserves what made Delighted good (simple surveys, fast setup, clean integrations) without the complexity of a full enterprise platform, this guide will help you decide.
Tool guides
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September 20, 2023
Best CSAT tools 2025
Jump to Simplesat Qualtrics SmileBack CustomerGauge Zonka Feedback Survey Monkey Customer Thermometer Checklist for choosing the right CSAT tool CSAT…
Tool guides
September 20, 2023
Best NPS tools 2025
Jump to Simplesat Delighted Survicate NiceReply Smileback AskNicely Survey Sparrow Qualtrics CustomerGauge How do you pick the best NPS tool? NPS (Net…
Tool guides
March 31, 2023
Simplesat as a Zendesk NPS alternative
Zendesk official announcement:https://support.zendesk.com/hc/en-us/articles/5217969243930-Announcing-the-removal-of-Net-Promoter-Score-NPS-Important…
Industry insights
March 23, 2022
Simplesat’s origin story: how it all began
Refuse to settle for the status quo. At the root of every worthwhile project lies a spark of frustration.When we have a problem that needs solving, our…
Company news
June 16, 2020
Customer service KPIs that MSPs should be tracking
Managed Service Providers (MSPs) are bombarded daily with warnings about the dire consequences of not monitoring various metrics.But how do you know which ones…
