Customer Feedback Inside Bullhorn ATS
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70+ Integrations
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Connect
Add a Simplesat survey to your Bullhorn email templates. No developer or API setup.
Configure
Recruiters insert the survey into any candidate or client message with one click.
See results
Feedback flows into Simplesat, attributed to the sender, by placement, client, and recruiter.
Why recruiters choose Simplesat
Bullhorn manages relationships; Simplesat shows how they're actually going.
Surveys candidates actually complete
One-click CSAT, NPS, and 5-star surveys in Bullhorn emails, no respondent login.
Feedback on every touchpoint
Responses are attributed to the sending recruiter across your book of business.
Reporting that proves performance
CSAT by recruiter, by client, and over time, to demonstrate value.
Everything the integration does
Simplesat plugs into Bullhorn's email templates so recruiters collect feedback at any placement stage, no workflow change.
Save a survey as a template, canned response, or quick reply, and agents insert it into any message with one click. Full control over who gets asked, with responses attributed to the agent who sent it.
What you need
Bullhorn ATS
plan:
All Bullhorn plans
Simplesat plan:
Standard or higher
Permissions:
Bullhorn account with email template access
Setup time:
Under 15 minutes
Bullhorn ATS is a cloud-based applicant tracking system and CRM built for staffing and recruitment firms, used by 10,000+ organizations across 60+ countries. It manages the full placement lifecycle in one platform.
The Simplesat integration lets recruiters embed one-click surveys in any Bullhorn email template, capturing candidate and client satisfaction at every touchpoint. Responses sync to Simplesat for reporting by recruiter, client, and period.
Works with your whole stack
Frequently asked questions
Do my agents need a Simplesat login?
No. Customer ratings land right on the ticket in your helpdesk, so agents see their feedback without logging into Simplesat at all. Only the people who build surveys, dashboards, and reports - your admins and managers - need a seat.
Can I delay surveys until an issue is really resolved, and prevent over-surveying?
Yes. Set a delay so surveys send only after the conversation is truly resolved, matched to your reopen window. Suppression rules stop anyone from being surveyed too often, and you can exclude topics, inboxes, or tags entirely.
Can you build a custom integration for our stack?
Yes, custom builds are available for Enterprise users. If our native integrations don't cover what you need, our team can build a new one for you, with no engineering work on your side. Share your use case and we'll map out the best path for you.
Can customers answer with one click in the email?
Yes. The first click in the email records the rating instantly, even if the customer never opens the follow-up page. Anything they add after that, comments or extra answers, enriches the same response.
How do I switch from Delighted or another survey tool?
Import your historical feedback, scores and comments included, with a simple CSV import, so your trend lines stay intact. Most teams handle it themselves in minutes, and our team is happy to assist with more complex migrations. You can run Simplesat in parallel with your current tool until you're ready to switch.
Can customers leave reviews on Google or Trustpilot?
Yes. Thank-you pages can invite customers to share their experience on Google, Trustpilot, or another review site you choose. You control which surveys include the invitation and how it's presented.
Do integrations or API access cost extra?
No. Integrations, API access, and webhooks are included on every plan. The one exception is Salesforce, which starts on Pro because it typically involves custom objects and deeper setup. Enterprise adds custom-built integrations from our team.
Do I need a developer to set up integrations?
No. Standard integrations are a Marketplace install and a few configuration steps. No code required. Our API is available for custom builds, but most teams never need it.
