Works where you work
Live in minutes, not weeks
100+ Integrations
No extra tools for most setups
Simplesat integrates with the helpdesks, CRMs, communication tools, and BI platforms your team already runs on. Every score, comment, and trend reaches the right place — automatically.
Can't find what you're looking for?
We're always expanding. Request an integration, explore our open API to build your own, or talk to our team about a custom solution.
Frequently asked questions
Can you build a custom integration for our stack?
Yes, custom builds are available for Enterprise users. If our native integrations don't cover what you need, our team can build a new one for you, with no engineering work on your side. Share your use case and we'll map out the best path for you.
Will Simplesat work with my helpdesk or CRM?
Yes. We have native apps for Zendesk, Gladly, and Gorgias. We also integrate with Intercom, Salesforce, HubSpot, and Jira Service Management, plus 100+ other integrations. If you're on a custom stack, you can connect via webhooks, API, and Zapier.
Do integrations or API access cost extra?
No. Integrations, API access, and webhooks are included on every plan. The one exception is Salesforce, which starts on Pro because it typically involves custom objects and deeper setup. Enterprise adds custom-built integrations from our team.
Do I need a developer to set up integrations?
No. Standard integrations are a Marketplace install and a few configuration steps. No code required. Our API is available for custom builds, but most teams never need it.
How does feedback data sync with my helpdesk?
Automatically. Ratings and comments post back to the ticket, as comments, tags, or custom fields, depending on your helpdesk. That means agents see feedback right where they work, and your existing reporting stays intact.That means agents see feedback right where they work, your existing reporting stays intact. Every response links back to its original ticket.
Can I send survey data to tools outside my helpdesk?
Yes. Simplesat pushes feedback to 100+ tools automatically: CRMs like Salesforce and HubSpot, BI platforms like Power BI, spreadsheets like Google Sheets, and communication tools like Slack. No exports, no manual work.
Can alerts go to Slack or Microsoft Teams, routed by sentiment?
Yes. Send real-time alerts or scheduled summaries to Slack or Microsoft Teams. Route by sentiment so negative feedback pings the right channel instantly, while summaries keep leadership in the loop without another login.
What if I want an integration that isn't listed?
Submit a request directly from this page. If you need something sooner, talk to our team. We've done custom builds before and we're happy to help.
