Capture client feedback after every ZenMaid clean
Live in minutes
70+ Integrations
No extra tools for most setups
Up and running in under 10 minutes
Connect
Embed your Simplesat survey in ZenMaid's automated post-cleaning email. No API keys or developer work.
Configure
Edit your post-cleaning email template and paste in the Simplesat survey. Add merge fields.
See results
Responses land in Simplesat as cleans complete. Track satisfaction by client, cleaner, or period.
Why maid services choose Simplesat
ZenMaid runs scheduling and dispatch. Simplesat closes the loop after every clean.
A feedback ask that gets answered
One-click CSAT and 5-star surveys in the email clients already expect.
Catch problems before reviews
Every low score alerts you in Simplesat so you can reach out and make it right.
Data to run and grow your business
Track satisfaction trends, compare cleaners and areas, and coach with real scores.
Everything the integration does
Simplesat connects to ZenMaid through its automated email system, turning every completed clean into a feedback trigger — no manual work.
Embed surveys in booking confirmations and follow-up emails, so every appointment ends with a feedback ask while the experience is still fresh.
What you need
ZenMaid
plan:
Any ZenMaid plan (from $19/mo)
Simplesat plan:
Standard or higher
Permissions:
ZenMaid access to edit email templates
Setup time:
Under 10 minutes
ZenMaid is cloud-based scheduling and business management software for residential cleaning and maid services, used by 3,000+ cleaning business owners. It handles scheduling, dispatch, reminders, invoicing, and payments, plus tools like key tracking, checklists, and GPS.
The Simplesat integration embeds a one-click survey in ZenMaid's automated post-cleaning email, sent after every appointment. Responses sync to Simplesat for visibility into client satisfaction and cleaner performance.
Works with your whole stack
Frequently asked questions
Do my agents need a Simplesat login?
No. Customer ratings land right on the ticket in your helpdesk, so agents see their feedback without logging into Simplesat at all. Only the people who build surveys, dashboards, and reports - your admins and managers - need a seat.
Can I delay surveys until an issue is really resolved, and prevent over-surveying?
Yes. Set a delay so surveys send only after the conversation is truly resolved, matched to your reopen window. Suppression rules stop anyone from being surveyed too often, and you can exclude topics, inboxes, or tags entirely.
Can you build a custom integration for our stack?
Yes, custom builds are available for Enterprise users. If our native integrations don't cover what you need, our team can build a new one for you, with no engineering work on your side. Share your use case and we'll map out the best path for you.
Can customers answer with one click in the email?
Yes. The first click in the email records the rating instantly, even if the customer never opens the follow-up page. Anything they add after that, comments or extra answers, enriches the same response.
How do I switch from Delighted or another survey tool?
Import your historical feedback, scores and comments included, with a simple CSV import, so your trend lines stay intact. Most teams handle it themselves in minutes, and our team is happy to assist with more complex migrations. You can run Simplesat in parallel with your current tool until you're ready to switch.
Can customers leave reviews on Google or Trustpilot?
Yes. Thank-you pages can invite customers to share their experience on Google, Trustpilot, or another review site you choose. You control which surveys include the invitation and how it's presented.
Do integrations or API access cost extra?
No. Integrations, API access, and webhooks are included on every plan. The one exception is Salesforce, which starts on Pro because it typically involves custom objects and deeper setup. Enterprise adds custom-built integrations from our team.
Do I need a developer to set up integrations?
No. Standard integrations are a Marketplace install and a few configuration steps. No code required. Our API is available for custom builds, but most teams never need it.
