Auto-export your feedback data to Dropbox as CSV
Live in minutes
70+ Integrations
No extra tools for most setups
Authenticate once, export forever
Connect
Authenticate Dropbox in Simplesat via native OAuth - no API keys. Files write to Apps/SimpleSat/.
Configure
Pick the survey or account to export. Simplesat writes a CSV, refreshed every 30 minutes.
See results
Point any CSV tool - Excel, Power BI, Sheets - at the file and reporting stays current.
Why teams use Dropbox with us
A data-export connector, not a survey trigger — a live, auto-refreshed feedback CSV.
A live file, zero work
Authenticate once; Simplesat writes a fresh CSV every 30 minutes with score, comment, and agent.
Feed any CSV tool
Point BrightGauge, Excel, Power BI, or Tableau at the file - no API work needed.
A backup in sync
Every response is stored in your Dropbox - share with stakeholders, archive for compliance, or analyze.
Everything the integration does
Simplesat connects to Dropbox natively with OAuth, writing a continuously refreshed CSV of feedback to a dedicated folder.
Authenticate once and Simplesat keeps a feedback CSV in your Dropbox, regenerated every 30 minutes with the latest responses. A live data file with zero manual exports.
Point any dashboard or BI tool with a Dropbox or CSV import at the synced file and your reporting stays current automatically, no API work required.
What you need
Dropbox
plan:
Any Dropbox plan
Simplesat plan:
Standard or higher
Permissions:
Dropbox account that can authorize OAuth apps
Setup time:
Under 5 minutes
Dropbox is a cloud storage and file sync platform used by 700M+ registered users across roughly 180 countries, with over 18 million paying subscribers. Teams use it to store, share, and sync files and collaborate externally.
The Simplesat integration is a native OAuth data-export connector: once authenticated, it writes a CSV of all feedback to an Apps/SimpleSat/ folder, refreshing every 30 minutes. Point BrightGauge, Power BI, Excel, or any CSV tool at the file.
Works with your whole stack
Frequently asked questions
Do my agents need a Simplesat login?
No. Customer ratings land right on the ticket in your helpdesk, so agents see their feedback without logging into Simplesat at all. Only the people who build surveys, dashboards, and reports - your admins and managers - need a seat.
Can I delay surveys until an issue is really resolved, and prevent over-surveying?
Yes. Set a delay so surveys send only after the conversation is truly resolved, matched to your reopen window. Suppression rules stop anyone from being surveyed too often, and you can exclude topics, inboxes, or tags entirely.
Can you build a custom integration for our stack?
Yes, custom builds are available for Enterprise users. If our native integrations don't cover what you need, our team can build a new one for you, with no engineering work on your side. Share your use case and we'll map out the best path for you.
Can customers answer with one click in the email?
Yes. The first click in the email records the rating instantly, even if the customer never opens the follow-up page. Anything they add after that, comments or extra answers, enriches the same response.
How do I switch from Delighted or another survey tool?
Import your historical feedback, scores and comments included, with a simple CSV import, so your trend lines stay intact. Most teams handle it themselves in minutes, and our team is happy to assist with more complex migrations. You can run Simplesat in parallel with your current tool until you're ready to switch.
Can customers leave reviews on Google or Trustpilot?
Yes. Thank-you pages can invite customers to share their experience on Google, Trustpilot, or another review site you choose. You control which surveys include the invitation and how it's presented.
Do integrations or API access cost extra?
No. Integrations, API access, and webhooks are included on every plan. The one exception is Salesforce, which starts on Pro because it typically involves custom objects and deeper setup. Enterprise adds custom-built integrations from our team.
Do I need a developer to set up integrations?
No. Standard integrations are a Marketplace install and a few configuration steps. No code required. Our API is available for custom builds, but most teams never need it.
