CS Unleashed Webinar Series

From Metrics to Mastery: A Deep Dive into Customer Feedback Management

Get actionable tips to help you grow your business

Webinar timestamps

The Fundamentals of Customer Feedback

Gathering Feedback Across Channels

Analyzing and Interpreting Customer Feedback

Turning Feedback Into Action

Actionable Tips

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Cory Brown

CEO of Simplesat

Cory is fueled by a passion for customer service and a dedication to helping his own clients achieve excellence in their service offerings. With 15 years of experience collaborating with MSPs, he has honed his skills in improving their marketing and customer success strategies.

Elliot Fox

Head of Customer Success at Simplesat

Hi! I’m Elliot the head of Customer Success at Simplesat. Passionate about onboarding customers and finding simple solutions to complex use cases.

Hannah Logan

Product Expert at Simplesat

Hannah Logan is a tech industry pro with 10 years of experience. Her mantra? Good customer service above all. She believes in putting the customer first, understanding their needs, and going the extra mile to help them reach their goals. Every interaction is a chance to build trust and establish a long-lasting partnership.

Eric Sangerma

Head of Marketing and Partnerships

As Head of Marketing and Partnerships, I am constantly seeking ways to improve our customer experience and drive company growth.

I am passionate about sharing my knowledge and experience with others, and I write regularly on LinkedIn about my takeaways from my partnership experiences.

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