Collect CSAT from every Newoldstamp signature
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70+ Integrations
No extra tools for most setups
Add feedback to every signature
Connect
Grab your Simplesat survey embed snippet. Works with Google Workspace and Microsoft 365.
Configure
Paste the Simplesat survey HTML into your Newoldstamp template; it drops in cleanly.
See results
Every email carrying your signature now carries the survey. Responses appear in Simplesat.
Why teams choose Simplesat
Newoldstamp makes every email on-brand. Simplesat makes it a feedback touchpoint too.
One-click surveys in every signature
Every email your team sends becomes a CSAT, NPS, or 5-star survey.
Feedback flows to where you work
Ratings route to your helpdesk or CRM, so follow-up happens automatically.
CSAT trends by sender and team
Dashboards show scores, trends, and verbatim comments per sender.
What the integration does
Newoldstamp manages the signature; Simplesat captures the feedback. Here's what happens when you put them together.
Embed a one-click survey in your team's email signatures and every message becomes a feedback opportunity. Passive, permanent, zero extra sends, with responses attributed to the sender.
What you need
Newoldstamp
plan:
All Newoldstamp plans
Simplesat plan:
Standard or higher
Permissions:
Newoldstamp + Google/Microsoft 365 admin
Setup time:
Under 10 minutes
Newoldstamp is a cloud-based email signature platform for Google Workspace and Microsoft 365, trusted by 8,000+ businesses to deploy consistent, branded signatures with a visual editor, campaign banners, and click analytics.
The Simplesat integration embeds a survey snippet into a Newoldstamp template, so every email carrying the signature also carries a one-click CSAT, NPS, or 5-star survey. Responses sync to Simplesat in real time, attributed to the sender.
Works with your whole stack
Frequently asked questions
Do my agents need a Simplesat login?
No. Customer ratings land right on the ticket in your helpdesk, so agents see their feedback without logging into Simplesat at all. Only the people who build surveys, dashboards, and reports - your admins and managers - need a seat.
Can I delay surveys until an issue is really resolved, and prevent over-surveying?
Yes. Set a delay so surveys send only after the conversation is truly resolved, matched to your reopen window. Suppression rules stop anyone from being surveyed too often, and you can exclude topics, inboxes, or tags entirely.
Can you build a custom integration for our stack?
Yes, custom builds are available for Enterprise users. If our native integrations don't cover what you need, our team can build a new one for you, with no engineering work on your side. Share your use case and we'll map out the best path for you.
Can customers answer with one click in the email?
Yes. The first click in the email records the rating instantly, even if the customer never opens the follow-up page. Anything they add after that, comments or extra answers, enriches the same response.
Can I send surveys by SMS or embed them in email signatures?
Signatures, yes: embed live surveys in Outlook, Gmail, Exclaimer, CodeTwo, and similar tools with agent attribution intact. For SMS, surveys travel as links through your existing SMS or phone system - like Aircall or Gladly - rather than Simplesat texting customers directly.
How do you keep bots and email scanners from polluting results?
Google reCAPTCHA runs on every survey automatically, and responses that look like scanner or bot activity are flagged as spam before they touch your scores. You can also expire old survey links and correct mistaken ratings, keeping your data clean and trustworthy.
Can customers leave reviews on Google or Trustpilot?
Yes. Thank-you pages can invite customers to share their experience on Google, Trustpilot, or another review site you choose. You control which surveys include the invitation and how it's presented.
Do I need a developer to set up integrations?
No. Standard integrations are a Marketplace install and a few configuration steps. No code required. Our API is available for custom builds, but most teams never need it.
