Collect Feedback from Every Email with WiseStamp
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No extra tools for most setups
Feedback in every signature
Connect
Grab your Simplesat survey embed snippet. WiseStamp supports custom HTML, so no API or OAuth needed.
Configure
In your WiseStamp template, add a custom HTML block and paste the survey snippet.
See results
Every email with that signature carries a one-click survey. Responses flow to Simplesat live.
Why WiseStamp teams pick Simplesat
WiseStamp makes on-brand signatures easy. Simplesat turns them into a feedback engine.
Always-on surveys, zero extra sends
Embed a one-click survey in any signature. Every email becomes a feedback chance.
Feedback flows where you need it
Responses land in Simplesat and route to your helpdesk, CRM, or Slack automatically.
Track by sender, team, and trend
Dashboards aggregate ratings by sender, with verbatim comments behind every score.
What the integration does
WiseStamp handles signature design and deployment; Simplesat captures every response, turning team email into a feedback channel.
Embed a one-click survey in your team's email signatures and every message becomes a feedback opportunity. Passive, permanent, zero extra sends, with responses attributed to the sender.
What you need
WiseStamp
plan:
All WiseStamp plans (Team for org-wide)
Simplesat plan:
Standard or higher
Permissions:
WiseStamp admin and Google/Microsoft 365 admin
Setup time:
Under 10 minutes
WiseStamp is the world's most widely adopted email signature platform, trusted by 1.5 million+ customers from individuals to enterprise teams. It connects to Google Workspace, Microsoft 365, and Exchange, with a visual editor, branding controls, and centralized deployment.
The Simplesat integration embeds a survey snippet in a WiseStamp signature - once deployed, every email carries a one-click CSAT, NPS, or 5-star survey. Responses sync to Simplesat in real time, attributed to the sender.
Works with your whole stack
Frequently asked questions
Do my agents need a Simplesat login?
No. Customer ratings land right on the ticket in your helpdesk, so agents see their feedback without logging into Simplesat at all. Only the people who build surveys, dashboards, and reports - your admins and managers - need a seat.
Can I delay surveys until an issue is really resolved, and prevent over-surveying?
Yes. Set a delay so surveys send only after the conversation is truly resolved, matched to your reopen window. Suppression rules stop anyone from being surveyed too often, and you can exclude topics, inboxes, or tags entirely.
Can you build a custom integration for our stack?
Yes, custom builds are available for Enterprise users. If our native integrations don't cover what you need, our team can build a new one for you, with no engineering work on your side. Share your use case and we'll map out the best path for you.
Can customers answer with one click in the email?
Yes. The first click in the email records the rating instantly, even if the customer never opens the follow-up page. Anything they add after that, comments or extra answers, enriches the same response.
Can I send surveys by SMS or embed them in email signatures?
Signatures, yes: embed live surveys in Outlook, Gmail, Exclaimer, CodeTwo, and similar tools with agent attribution intact. For SMS, surveys travel as links through your existing SMS or phone system - like Aircall or Gladly - rather than Simplesat texting customers directly.
How do you keep bots and email scanners from polluting results?
Google reCAPTCHA runs on every survey automatically, and responses that look like scanner or bot activity are flagged as spam before they touch your scores. You can also expire old survey links and correct mistaken ratings, keeping your data clean and trustworthy.
Can customers leave reviews on Google or Trustpilot?
Yes. Thank-you pages can invite customers to share their experience on Google, Trustpilot, or another review site you choose. You control which surveys include the invitation and how it's presented.
Do I need a developer to set up integrations?
No. Standard integrations are a Marketplace install and a few configuration steps. No code required. Our API is available for custom builds, but most teams never need it.
