News & Updates Archives

News & Updates

✨

News & Updates

Delighted sunsetting — A comprehensive guide to customer feedback tool replacement

July 28, 2025

12 minute read

✨

News & Updates

Smarter surveys, deeper insights, better decisions

July 24, 2025

5 minute read

✨

News & Updates

Getting ready for the Delighted shutdown: an alternative solution for CX teams

June 17, 2025

3 minute read

✨

News & Updates

Feedback tables and topic widgets – A smarter way to analyze responses

February 7, 2025

4 minute read

✨

News & Updates

Simplesat is now officially SOC 2 compliant! 🎉

December 12, 2024

2 minute read

✨

News & Updates

Get greater control with Simplesat’s latest features: Workspaces and Custom Roles

October 10, 2024

3 minute read

✨

News & Updates

Quick and accurate customer insights with Topics

August 7, 2024

4 minute read

✨

News & Updates

Custom dashboards, saved views, and scheduled reports

February 20, 2024

3 minute read

✨

News & Updates

Scaling up and reaching out: a 2023 retrospective & what lies ahead for Simplesat

December 22, 2023

4 minute read

✨

News & Updates

Web-embed, event-based emails, survey builder improvements

August 8, 2023

4 minute read

✨

News & Updates

Simplesat as a Zendesk NPS alternative

March 31, 2023

2 minute read

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News & Updates

5-Star, multi-select questions, survey expiration, and enhanced filters

March 27, 2023

2 minute read

✨

News & Updates

Revamped and ready for action: unveiling Simplesat’s new dashboards

February 22, 2023

3 minute read

✨

News & Updates

New feature: conditional logic and follow-up questions

September 29, 2022

2 minute read

✨

News & Updates

May News Round-up

May 30, 2022

2 minute read

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News & Updates

Simplesat integrations 2.0 🔁

April 5, 2022

2 minute read

✨

News & Updates

Simplesat’s origin story: how it all began

March 23, 2022

6 minute read

✨

News & Updates

Publish testimonials in real-time with feedback widgets

November 10, 2021

2 minute read

✨

News & Updates

Introducing CES (Customer Effort Score) for Simplesat

November 2, 2021

3 minute read

✨

News & Updates

Q2 2021 feature release: Internal notes, custom rating icons, and easy customer editing

September 3, 2021

1 minute read

✨

News & Updates

Q1 2021 feature release: Advanced survey design customization and multi-brand support

April 5, 2021

3 minute read

✨

News & Updates

User roles and permissions: just the right survey and feedback access for your team

January 20, 2021

3 minute read

✨

News & Updates

One-off emails, automated follow-ups, customizable templates, and improved email activity stats

October 31, 2020

3 minute read

✨

News & Updates

Slack/MS Teams, PDF client reports, and unlocking your customer satisfaction data

August 13, 2020

4 minute read

✨

News & Updates

Introducing two-factor authentication in Simplesat

April 30, 2020

3 minute read

✨

News & Updates

Features update: Feedback section makeover

March 13, 2020

3 minute read

✨

News & Updates

Features update: improvements to survey reporting

January 28, 2020

3 minute read

✨

News & Updates

Video: Setting up Simplesat from scratch in 15 minutes or less

May 27, 2019

1 minute read

✨

News & Updates

Simplesat is now in the Zapier Directory

October 6, 2018

2 minute read

✨

News & Updates

Simplesat enhances customer feedback capabilities with one-click CSAT Zendesk integration

August 1, 2018

2 minute read

✨

News & Updates

Simplesat announces first two-way Autotask integration for customer satisfaction

July 2, 2018

2 minute read

News & Updates

Delighted sunsetting — A comprehensive guide to customer feedback tool replacement

Smarter surveys, deeper insights, better decisions

Getting ready for the Delighted shutdown: an alternative solution for CX teams

Feedback tables and topic widgets – A smarter way to analyze responses

Simplesat is now officially SOC 2 compliant! 🎉

Get greater control with Simplesat’s latest features: Workspaces and Custom Roles

Quick and accurate customer insights with Topics

Custom dashboards, saved views, and scheduled reports

Scaling up and reaching out: a 2023 retrospective & what lies ahead for Simplesat

Web-embed, event-based emails, survey builder improvements

Simplesat as a Zendesk NPS alternative

5-Star, multi-select questions, survey expiration, and enhanced filters

Revamped and ready for action: unveiling Simplesat’s new dashboards

New feature: conditional logic and follow-up questions

May News Round-up

Simplesat integrations 2.0 🔁

Simplesat’s origin story: how it all began

Publish testimonials in real-time with feedback widgets

Introducing CES (Customer Effort Score) for Simplesat

Q2 2021 feature release: Internal notes, custom rating icons, and easy customer editing

Q1 2021 feature release: Advanced survey design customization and multi-brand support

User roles and permissions: just the right survey and feedback access for your team

One-off emails, automated follow-ups, customizable templates, and improved email activity stats

Slack/MS Teams, PDF client reports, and unlocking your customer satisfaction data

Introducing two-factor authentication in Simplesat

Features update: Feedback section makeover

Features update: improvements to survey reporting

Video: Setting up Simplesat from scratch in 15 minutes or less

Simplesat is now in the Zapier Directory

Simplesat enhances customer feedback capabilities with one-click CSAT Zendesk integration

Simplesat announces first two-way Autotask integration for customer satisfaction

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